Hi there. I’m Crystal from Orvis Customer Service. Since no one has answered your question yet, I did a little research for you, and here’s what I found out:
We are aware of the differences between the face and the movement, and are working to correct this problem. The movement is correct when it says 18 jewels.

Hi there. I’m Crystal from Orvis Customer Service. Since no one has answered your question yet, I did a little research for you, and here’s what I found out:
The case on this watch is 5/8" thick. The warranty on this watch is the same as all other Orvis products, 100% satisfaction guaranteed. If for any reason you become unhappy with the watch we will gladly give you an exchange or refund.